Privacy policy
These Terms were written using clear, readable language to support full ADA compliance and WCAG 2.1 AA accessibility standards, including accessible headings, screen reader compatibility, and keyboard navigation. If you need this information in an alternate format or require support, email accessibility@havaniny.com or call (646) 598-9571.
Overview
Havani and the website located at havaniny.com are brands owned and operated by PL Premier Outlet LLC (“we,” “our,” or “the Company”). We operate this online store and website, along with all related features, products, tools, and communication channels, which together are called the Services. The Services are hosted by Shopify, which processes certain personal information to support secure transactions, site performance, analytics, and fraud protection.
This Privacy Policy explains in clear and accessible language how your personal information is collected, used, shared, retained, processed, and protected. This document also includes our Cookie Policy, our Data Processing Addendum, our Data Retention Policy, our Global Privacy Control statement, and our Do Not Sell or Share My Personal Information disclosures.
By using the Services, you confirm that you understand and accept this Privacy Policy.
Accessibility Statement
Havani and PL Premier Outlet LLC are committed to providing accessible information for all individuals. This Privacy Policy was created to support the Americans with Disabilities Act (ADA) and the Web Content Accessibility Guidelines (WCAG 2.1 AA). It uses plain language, clear headings, simple sentence structure, and formatting designed for screen readers, keyboard navigation, and assistive technologies.
If you need this Privacy Policy in another format, such as audio, large print, or simplified text, or if you need help using your privacy rights, please contact accessibility@havaniny.com or call (646) 598-9571. We will provide the information in an accessible format.
Personal Information We Collect
We collect personal information that identifies you or relates to you. This may include your name, email address, billing address, shipping address, phone number, login information, and account preferences. When you make a purchase, we receive payment information and transaction details from Shopify or the payment processor.
We may collect information about your browsing and shopping behavior, including items you view, place in your cart, purchase, return, or exchange. When you contact customer support, we collect the information included in your message.
We may automatically collect information about your device, such as your IP address, browser type, operating system, device type, pages visited, time spent on the site, and interactions with our content. Shopify and analytics partners may create insights based on your activity.
Information that has been de-identified so it cannot be linked back to you is not considered personal information.
How We Collect Personal Information
We collect personal information directly when you create an account, place an order, sign up for emails, complete forms, or contact us.
We collect personal information automatically through cookies and similar technologies when you use the Services.
We may also receive personal information from Shopify, cloud hosting platforms, payment processors, shipping carriers, analytics services, marketing partners, and fraud-prevention tools.
How We Use Personal Information
We use personal information to operate the Services and improve your experience. This includes processing orders, shipping products, handling returns, maintaining your account, providing customer support, improving accessibility, remembering your preferences, recommending products, and improving the website.
We may use personal information for marketing and advertising, including sending promotional messages or showing you personalized ads based on your browsing behavior. You may opt out of promotional messages at any time.
We use personal information to prevent fraud, authenticate accounts, comply with legal requirements, respond to law enforcement or regulatory requests, enforce our policies, and maintain the security of the Services.
How We Share Personal Information
We may share personal information with Shopify, which hosts havaniny.com and processes payments, analytics, and security functions. Shopify may combine data from different merchants to improve its services. Their privacy practices are available at https://www.shopify.com/legal/privacy.
We may share personal information with trusted service providers who help us operate the Services, including payment processors, shipping services, analytics platforms, cloud hosting providers, marketing partners, and fraud-prevention services. These providers only process personal information according to our instructions.
We may share personal information when you ask us to, such as when using third-party logins or sending orders as gifts.
We may share personal information with PL Premier Outlet LLC if needed for operational reasons or during a business transaction such as a merger or sale.
We may also share personal information if required by law, legal process, or government request, or when necessary to protect rights, property, or safety.
Third-Party Websites and Services
The Services may contain links or access points to websites, apps, or services that are operated by third parties. We do not control these third-party sites and are not responsible for their content, privacy practices, accessibility, or security.
If you follow a link to a third-party site, this Privacy Policy no longer applies. We encourage you to review the privacy and accessibility policies of any third-party site you visit.
Children’s Privacy
The Services are not directed to children and are intended for use by adults. We do not knowingly collect personal information from children under the age of majority in their place of residence. If we learn that we have collected personal information from a child, we will take steps to delete that information.
We do not knowingly sell or share the personal information of individuals under sixteen years of age.
If you believe a child has provided personal information to us, please contact support@havaniny.com so we can take appropriate action.
Security of Personal Information
We use administrative, technical, and physical safeguards designed to help protect personal information from unauthorized access, loss, misuse, or disclosure. These measures include secure connections, restricted access, and reasonable security practices.
However, no system or transmission over the internet can be guaranteed to be completely secure. Information you send to us may not be secure while it is in transit. You should not use unsecure channels to send sensitive information.
Cookie Policy
Cookies are small files stored on your device. They help the Services function properly, support secure checkout, remember your preferences, improve accessibility, analyze performance, and personalize your experience. Cookies may also be used for advertising and analytics.
Havani, PL Premier Outlet LLC, Shopify, or our trusted partners have the authority to place cookies. You may control cookies through your browser settings. Disabling certain cookies may affect how the website functions. Third parties may place cookies according to their own privacy practices.
This Privacy Policy incorporates the Cookie Policy and provides it in alternative formats upon request.
Do Not Sell or Share My Personal Information
Some state laws define certain types of advertising or analytics as “selling” or “sharing” personal information. Havani and PL Premier Outlet LLC do not sell personal information in the traditional sense. However, some information used for advertising or analytics may fall within these legal definitions.
You may opt out of selling or sharing personal information by contacting support@havaniny.com or using privacy settings on the website. If your browser sends a Global Privacy Control signal, we treat it as a request to opt out for that browser and device.
If you need accessible help with this request, contact accessibility@havaniny.com or call (646) 598-9571.
Data Retention Policy
We keep personal information only for as long as needed to provide the Services, process orders, comply with legal requirements, prevent fraud, resolve disputes, maintain security, and enforce our agreements.
Transaction information may be kept for accounting or legal reasons. Customer support messages may be kept to improve service. When personal information is no longer needed, we delete it, de-identify it, or store it securely in a restricted manner.
If you ask for deletion of personal information, we will honor the request unless retention is legally required or needed to protect our Services or users.
Global Privacy Control (GPC) Statement
We recognize and honor Global Privacy Control signals. When your browser sends a GPC signal, we treat it as an instruction to opt out of selling or sharing personal information and to opt out of targeted advertising for that browser and device. When allowed and feasible, we may apply the opt-out to your account as well.
This supports accessibility by offering a simple way to exercise privacy rights without navigating complex page layouts.
Data Processing Addendum
PL Premier Outlet LLC is the data controller responsible for the personal information collected through Havani and havaniny.com. Shopify and other trusted service partners process personal information only according to our instructions as processors or sub-processors.
Personal information is used only for the purposes described in this Privacy Policy. Service providers must follow strict security, confidentiality, and privacy requirements.
When personal information is transferred internationally, we rely on lawful safeguards such as Standard Contractual Clauses or equivalent protections.
You may request access, correction, deletion, or portability of personal information. We support accessible request methods for individuals using assistive technologies.
This Addendum is part of the Privacy Policy and is intended to be fully ADA-compliant.
Your Privacy Rights
Depending on your location, you may have rights related to your personal information. These may include the right to access your personal information, the right to request deletion, the right to correct inaccurate information, the right to receive a copy of your information in a usable format, and the right to opt out of selling or sharing personal information and targeted advertising.
We will not discriminate against you for exercising any of your privacy rights.
If you need assistance or accessible alternatives for requesting these rights, we will support you. You may contact us using the information listed in the Contact Information section of this Privacy Policy.
You may unsubscribe from promotional messages at any time using the link in our emails. We may still send you non-promotional messages about your orders or your account.
International Transfers
Personal information may be processed outside your home country. When transferring personal information from the United Kingdom or the European Economic Area, we use approved legal protections to keep the data secure, such as Standard Contractual Clauses or other lawful mechanisms.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make changes, we will update the “Last Updated” date at the top of this page. If changes are material, we will provide additional notice when required by law.
Your continued use of the Services after an updated Privacy Policy is posted means you accept the updated Policy.
Complaints
If you have concerns about how your personal information is handled, you may contact us at support@havaniny.com. Depending on your location, you may also have the right to contact your regional privacy or data protection authority.
We are committed to working with you to resolve privacy concerns in a fair and respectful way.