OVERVIEW

Havani, owned and operated by PL Premier Outlet LLC, is committed to ensuring that our website, havaniny.com, is accessible to all individuals, including people with disabilities. We believe every customer should have equal access to information, products, and services, regardless of ability, assistive technology, or browsing method. This Accessibility Statement outlines the steps we take to support accessibility compliance under the Americans with Disabilities Act (ADA), Section 508 of the Rehabilitation Act, and the Web Content Accessibility Guidelines (WCAG 2.1 AA).

Our Commitment to Accessibility

We continually work to ensure that havaniny.com offers a seamless and inclusive browsing and shopping experience. Our goal is to make the website usable for individuals with visual, auditory, motor, and cognitive disabilities. We design and review the website with accessibility in mind and aim to meet or exceed WCAG 2.1 AA standards.

Accessibility Features on havaniny.com

To support accessibility, we incorporate the following practices throughout our website:

We use descriptive and meaningful alternative text for images whenever possible, allowing screen readers to accurately describe visual content. We follow a clear heading structure, ensuring content is organized and readable for assistive technologies. Our website uses readable font sizes, adequate contrast ratios, and clear labels for buttons and links. All navigation elements are operable using a keyboard alone, without requiring a mouse. We work to ensure forms have accessible fields, labels, and instructions that can be understood by screen-reader users. The website is compatible with major screen readers, including VoiceOver, NVDA, and JAWS. We avoid flashing content and animations that may cause discomfort or accessibility barriers. Our content uses plain-language writing to help ensure clarity for all users. We test new pages and updates for accessibility before they go live.

Ongoing Improvements

Accessibility is an ongoing priority. We regularly review the website using automated testing tools, manual testing, and user feedback. As new technologies and accessibility standards evolve, we update our website to continue meeting ADA and WCAG requirements.

Requesting Accommodations

If you experience difficulty using any part of havaniny.com, or if you need information or assistance in an alternative accessible format, we are here to help. You may request accommodations such as:

Large-print versions of policies

Audio versions of content

Simplified-text versions

Assistance completing forms

Help navigating the site

Descriptions of visual elements

We will respond to all accessibility-related requests promptly and provide accommodations at no additional cost.

How to Contact Us for Accessibility Assistance

If you encounter any accessibility barriers or need help using our website, please contact us:

Email for accessibility support: accessibility@havaniny.com

Phone: (646) 598-9571

Mail: PL Premier Outlet LLC, New York, NY

Please include a description of the issue, the page where it occurred, the assistive technology you were using, and your preferred contact method. We will work to resolve the issue as quickly as possible.

Third-Party Content

Some areas of our website rely on third-party platforms or plugins. While we cannot control the accessibility of third-party systems, we require our vendors to follow accessibility standards whenever feasible, and we monitor their accessibility claims.

Feedback and Continuous Improvement

Your feedback is valuable. If you have suggestions, recommendations, or encounter accessibility challenges, please reach out. We are committed to continually improving accessibility for all customers and welcome all input.